Use Cases
Explore our diverse range of use cases and discover how our solutions have helped businesses achieve their goals and drive success. From e-commerce to insurance, non-profit to enterprise sales, uncover real-world examples of how our services have made an impact.

Ecommerce
Problem
An eCommerce company was seeking ways to generate more public reviews for its products. They were particularly interested in intercepting any unhappy customers before they left negative reviews on public platforms. Their current method, email follow-ups, wasn't providing the desired results, leading to a surplus of negative reviews and insufficient review generation.
Solution
Inkworks.ai introduced a new approach to their customer engagement. Each purchase was followed up with a handwritten note that not only acknowledged the buyer's patronage but also included specific guidance on the operation of the product, presented with an apology from the founder for any initial difficulty. A strategically placed QR code on the note directed customers to a squeeze page, providing a platform for expressing any dissatisfaction that could be addressed immediately.
Results
Overall, Inkworks.ai enabled the eCommerce company to transform their customer service approach, improve their online reputation, and increase customer satisfaction.
Partner Outreach
Problem
A company specializing in physical therapy products needed to connect with physical therapists who have been endorsing their products. The goal was to schedule a call to understand their needs better, but their previous outreach methods like email and SMS weren't making the cut.
Solution
The company decided to use Inkworks to send personalized, handwritten notes to these key advocates. They asked for their time on a phone call in a personal and engaging way that truly stood out from other forms of communication.

Results

SaaS Lead Follow Up
Problem
A SaaS company recently attended a technical trade show and gathered an impressive amount of leads. The challenge was how to stand out in their follow-up, rekindle the conversations held at the conference, and ultimately get these leads to book a demo call.
Solution
The company opted to use Inkworks with their CRM integration to send personalized, handwritten outreach letters to their leads. These letters were tailored specifically to the conversations that the staff had with potential clients at the trade show, reflecting a high degree of attention to each customer's needs and interests.
Results
Gala Follow Up
Problem
A non-profit foundation focusing on youth sports faced the challenge of effectively following up with over 500 attendees of a fundraising gala. While their staff had previously spent weeks hand-writing cards to the top prospective donors, there was no practical way to engage the majority of potential donors. Emails were sent out, but they were met with low open rates, leaving a significant number of prospective donors untapped.
Solution
The foundation turned to Inkworks to send personalized, handwritten cards to all attendees. These cards included a QR code that led to a photo album of the gala, making the note more personal and inviting. The aim was not only to thank the attendees but also to encourage further interaction, which could potentially lead to donations.

Results
Discover What's Possible
Don’t let another opportunity for genuine connection pass by. Give Inkworks a try and see first-hand the surprising impact of personalized, handwritten notes. Ask for a free sample today!
